FAQs

Frequently asked questions

Can't find the answer you are looking for? Talk to a real person on 01823 650939.

ORDERING FAQ

... Sorry, we only embroider our own supplied products.
... The minimum order quantity is one!
... Checkout our full catalogues here. Tell us the product codes and quantities and we'll return a quote.

... We can send blank samples at cost price + shipping. We can only accept samples back if they are being used for a job.
... Yes you can. Tell us what products you need and we'll let you know the price.

EMBROIDERY AND PRINTING FAQ

... The setup (digitising) fee is £25, or FREE if your order is over £200.
... From £2.50 + vat per logo. Send us an Email with a picture of the logo and tell us how many extra logos you want. We'll get back to you with the price.
... Yes, they cost £2.50+vat each.
... In most cases you can. Email us a picture of your design and tell us the product style and quantity. We'll get back to you with the price.

SHIPPING FAQ

... Delivery is £4.95+vat or FREE over £50.
... For embroidery jobs it's 10 working days or less after you've approved your proof.
... We can drop everything and work through the night! Contact us with your deadline date and we'll return a quote.
... We currently only ship within the U.K but are looking to change that in the future.